Friday, August 13, 2010

POLICE LINK QUEENSLAND NON URGENT TELEPHONE LINK

From Sunday August 8 residents can report non-urgent incidents, in particular some property crimes directly to the Queensland Police Service through Policelink 131 444.

What is Policelink?

Policelink 131 444 is the new number in Queensland to report non-urgent incidents including:

• wilful property damage

• stealing offences

• break and enters

• stolen vehicles

• lost property.

Policelink 131 444 aligns with the national number for non-urgent police assistance and is open 24/7.

Policelink enhances the client service the Queensland Police Service can provide to you by giving police officers more time to perform operational duties and improving front line police response times.

When should you call Policelink?

Anytime you would like to report a non-urgent crime or incident.

If the crime is not happening now, life threatening or there is little likelihood of the suspected offenders in the area, call Policelink 131 444 for non-urgent assistance.

You can also contact Policelink for general non-urgent enquiries.

What happens when you call 131 444?

When you contact Policelink, specifically trained Client Service Officers and Police Technical Advisors will receive and process your non-urgent reports and answer your general enquiries.

Where appropriate, Policelink staff may issue you with a crime report number for insurance purposes.

In many cases your report will be finalised on the first phone call.

Why contact Policelink?

Contacting Policelink 131 444 provides you with an efficient way to report non-urgent incidents saving travelling time and transport costs to your nearest police station.

Your call to Policelink also provides the Queensland Police Service with more time to reinvest into proactive policing initiatives.

For example, if you choose to report your stolen wheelie bin or garden hose via Policelink instead of having an officer attending the scene, this will directly enhance community safety through time being reinvested into other operational priorities.

Benefits of Policelink
When you phone Policelink you help reduce the number of calls to existing police stations. Your choice of action increases the ability for frontline police to attend more urgent requests for assistance.

Policelink will allow Queensland Police Service resource hours to be re-invested into other priorities and proactive functions to the greater benefit to the community.

It is expected Policelink will reduce call volumes to Triple Zero (000) at Police Communication Centres leaving emergency lines open for those people who really need it.

For more information about Policelink go to www.police.qld.gov.au/programs/policelink


Do not call Policelink in an emergency,
the number to call is still 000